Refund policy
Return Policy
All returns must be received within 30 days of original purchase, unused and in original packaging. All returns are subject to inspection. Returns made after 30 days will be returned to the customer and denied approval.Â
Refund Methods
Refunds will be processed to your original form of payment within 5-7 business days of receiving and inspecting your returned item.
Refund Timeline
- 5-7 business days from processing date
Refund Amounts
- Full Purchase Price: For items returned within the return window in original condition.
- Restocking Fees: A 20% restocking fee may apply.
- Special Order Items:Â No returns, exchanges or refunds will be offered.
Contact Us
Customer Service
Phone: (713) 222-8665
Monday-Friday: 7:30 AM - 5:00 PM CT
Email Support
All Questions: info@toolmarthou.com
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